Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 


Returns/Exchanges
Unfortunately, we cannot accept returns on any items.


Refunds
We offer a 100% money back guarantee on damaged items within 7 days of you receiving the damaged item. Once approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 7 business days have passed since we’ve approved your refund, please contact us at earztwoyou@gmail.com.